Business Analyst

Business Analyst (Automation \& AI) | 3 month contract | £450 per day | 2 days per week in Hull | Outside IR35 About the Role We’re looking for an Automation and AI-focused Business Analyst who can clearly define “what is now” and shape “what is next.” This role is ideal for someone who thrives on turning ambiguity into clarity, identifying opportunities for automation and AI enablement, and delivering measurable cost savings across processes and workflows. You’ll work closely with stakeholders across the business and technology teams to map current-state operations, uncover inefficiencies, and design future-state solutions that improve speed, quality, and cost. This includes evaluating where AI (such as intelligent document processing, NLP, predictive insights, or GenAI-assisted workflows) can enhance decision-making, reduce manual effort, and improve customer or colleague experience. If you have a strong track record of benefits realisation and enjoy driving change from discovery through to delivery, this could be an excellent next step. Key Responsibilities * Lead discovery sessions with stakeholders to understand objectives, pain points, and operational constraints * Document and analyse current-state (“as-is”) processes, data flows, decision points, and automation/AI readiness * Identify, assess, and prioritise automation and AI opportunities with clear value cases, feasibility considerations, and ROI * Define future-state (“to-be”) processes and support solution design aligned to business goals, including human-in-the-loop and governance where required * Produce high-quality business analysis deliverables (e.g., process maps, requirements, user stories, acceptance criteria, business cases) * Collaborate with delivery teams to ensure requirements are understood, traceable, and delivered as intended (including AI-related quality, controls, and performance measures) * Support change adoption by working with stakeholders on communications, training needs, and operational readiness * Track benefits realisation, demonstrating measurable outcomes such as cost savings, cycle-time reduction, productivity gains, and quality improvements Requirements * Proven experience as a Business Analyst with a strong focus on automation initiatives (e.g., workflow automation, process optimisation, RPA, or similar) and/or AI-enabled process improvement * Demonstrable track record of delivering cost savings and measurable efficiency improvements * Strong ability to translate complex problems into structured requirements and actionable plans, including where AI can add value * Excellent stakeholder management skills, including influencing and aligning cross-functional teams (business, engineering, data, product, and risk/compliance as needed) * Confident in mapping and analysing processes and defining future-state operating models * Comfortable working in fast-paced environments with evolving priorities * Strong written and verbal communication skills, with the ability to present clearly to both technical and non-technical audiences * Awareness of key AI delivery considerations such as data quality, model limitations, risk, governance, and responsible use (you don’t need to be a Data Scientist) If you’re an Automation and AI Business Analyst who can articulate the “now,” design the “next,” and back it up with a strong cost-savings track record, we’d love to hear from you.